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Every pantry update. One place to act on it.

The most effective workplace teams operate from a single source of truth. Crafty centralizes pantry communication into one command center so that workplace teams stay aligned and maintain operational control across every location in real time.

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Pantry communication shouldn't live in five different places.

Most workplace teams are managing pantry updates across emails, threads, and vendor conversations with no central record and no easy way to act. The result is slower response times, operational gaps, and more time spent coordinating than executing. Crafty fixes that.

Trusted by hundreds of your favorite brands.

One platform to centralize communication

The Crafty Platform brings notifications, order activity, approvals, and team communication into one connected workflow so your team moves faster and operates with confidence.

Respond Faster Without Chasing Updates

Integrated Slack and email alerts deliver the right information at the right time so your team can act immediately, not after the fact.

Less Back-and-Forth and More Execution

Central communication means fewer follow-up messages and less time spent tracking down status updates.

Requests, Updates, and Decisions In One Place

Connect conversations directly to the order they belong to so nothing gets lost, and everyone stays on the same page.

Workflows Built Around How You Work

Customize how, when, and where updates reach your team. Flexible preferences mean critical information never gets buried.

Unify pantry workflows. Execute consistently. 

Notification Center
Order Activity Feed
Slack Integration
Custom Preferences

Pantry Updates All in One Place

The Notification Center consolidates operational updates, approvals, alerts, and order activity into one connected experience. Whether you manage one office or many, your team always has the visibility you need to stay proactive and execute consistently.

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Upgrade uses Crafty to reduce communication gaps.

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Keep Every Order Moving Forward

Keep every order progressing with connected communication that improves responsiveness and reduces friction. No more hunting for context.

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• Coordinate delivery changes in real time
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• Share updated delivery instructions

• Maintain a full operational record

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Pantry Visibility Built Into Your Workflow

Crafty integrates directly with Slack, so your team gets real-time pantry updates where they already work, and can act without switching systems.

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• Order edit reminders before cutoff windows

• Real-time delivery updates

• Budget usage alerts

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Full Control of What Your Team Sees

Get complete control over how, where, and when pantry updates are delivered to your team. Flexible notification preferences ensure critical updates never get lost in the noise.

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Headway uses Crafty to keep operational communication sharp across teams.

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Keeping workplace teams aligned at scale.

How Upgrade streamlined pantry communication across every office.

As Upgrade expanded its workplace operations, pantry communication became harder to manage. Updates lived across emails, threads, and disconnected vendor conversations, making it difficult for teams to stay aligned and respond quickly. Enter Crafty.

With Crafty’s centralized communication tools, Upgrade connected notifications, order updates, delivery alerts, and team conversations into one workflow. The result:  faster response times, stronger operational visibility, and consistent execution across every office location.

“Now the workplace team can show their bosses exactly where the spending is going, and why. That transparency helps her advocate for more resources when needed.”

Alejandra Valle, Client Operations Manager, Crafty

Learn how Crafty can help you streamline communication.

FAQS

FAQs

What types of notifications are included in the Crafty Platform?

The Crafty Platform centralizes operational notifications across your pantry program so your team can stay informed and take action quickly.  

Notifications cover:

  • Service & Schedule: Upcoming company closures, service schedule updates, and delivery timing changes
  • Budget: Budget threshold warnings, projected spend updates, and over-budget alerts
  • Product & Catalog: Requested products back in stock, substitution notices, and employee voting reminders
  • Order & Deliveries: Order editing reminders, delivery confirmations, damaged or expired product exception alerts, and order comments
  • Reporting & Admin: Consumption reports, spend reporting updates, and business review reminders

All notifications are centralized inside the Crafty Platform and can also be delivered through Slack or email based on user preferences.

FAQs

How does Order Commenting work?

Order Commenting allows your team to communicate directly with Crafty inside individual pantry orders. 

Teams can:

  • Ask questions about deliveries or products
  • Share delivery instructions or onsite contact information
  • Request schedule adjustments or cancellations
  • Receive updates directly from the Crafty team in real time

Every comment is stored inside the order’s Activity Feed, creating a centralized record of updates and communication history. Notifications are also pushed through Slack or email when enabled.

FAQs

Can Crafty integrate with Slack?

Yes. Crafty integrates directly with Slack to deliver real-time pantry updates directly into your team’s existing workflow, so stakeholders can stay informed and take action without switching systems.

Slack notifications include:

  • Order editable reminders before the cutoff windows
  • Delivery en route and delivered updates
  • Budget threshold and overspend alerts
  • Order comments and operational updates

Each notification links directly back into the Crafty Platform so your team can review details, respond, and keep things moving.  Notification preferences are fully customizable per user.

FAQs

Can teams customize notification preferences?

Yes. Every team member can customize their notification preferences directly inside the Crafty Platform, including which updates they receive and whether those notifications are delivered through the platform, Slack, or email.

This flexibility helps teams stay connected to the updates that matter most while reducing unnecessary noise across workflows and communication channels.

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A smarter way to centralize pantry communication.

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